Tonight Thames Water have been trying to work on an issue that is plaguing thousands of homes in the Reading, Berkshire, area. Many of the residents in the Tilehurst end of Reading have experienced low or no water pressure for the past few hours and could be without water at least until tomorrow morning.
Thames Water have been on hand tonight giving out bottles of water to residents who have been affected by the issue, but the water stations at Stadium Way & The Triangle in Tilehurst have now been closed for the night. It’s estimated by one eye witness at the scene “that around 20 tons of water had been handed over to people in dire need”. There were huge queues forming at both of the water stations manned by Thames Water earlier this evening making it difficult for traffic to move in and out of town, the Reading Bus services also seem to be at standstill following the events, we are not sure whether the two incidents are connected.
Thames Water have posted this information on there website for everyone affected by the problem.
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We’re really sorry if you have no water or low pressure. Our engineers are working hard to get supplies back to normal as quickly as possible.
We’re experiencing a high number of calls at the moment, so please only call us if it’s an emergency. Rest assured we’re doing all we can to resolve the issue.
Our bottled water stations at Stadium Way, Reading, and The Triangle, Tilehurst, are now closed; but we will be carefully monitoring the situation overnight and into the morning.
We know this has happened at an especially difficult time. We’ve answered the most common customer questions about coronavirus, including how we can provide extra help to those who need it most.
Thames water have this evening advised the loss of supply was down to a faulty valve that engineers are not on site carrying out works to fix the fault.