The NHS 111 advisors will carry out an assessment and, if appropriate for patients in Oxfordshire, book you into either the John Radcliffe or Horton General Hospital Emergency Department for treatment.
However, if it would be more appropriate to receive help elsewhere, they can advise you on local healthcare facilities that can also help you.
You will still be able to attend Emergency Departments and contact 999 if in a medical emergency, but we would encourage people who do not need emergency care to contact NHS 111 First to receive the most appropriate, timely, and convenient treatment.
This helps maintain social distancing in Emergency Departments and helps you receive the right care in the right place.
Read more about this initiative from our colleagues at Oxford University Hospitals NHS Foundation Trust here: http://orlo.uk/v832N